Customer Support

We promise to provide emotional services for customer satisfaction

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A/S Supplies Inquiry: +82-1661-5228

  • Provide systematic and periodic service before problem arise

    Able to prevent potential problems in advance with regular maintenance and management of the service.

  • Organized and fast response service

    With a systematic organization and workforce, we will respond to issues immediately.

  • Perfect technical service

    We can respond to your issues immedicately as we have key parts and cosumables for the equipment with experienced engineers.

  • Real-time teleconsulting system

    Based on excellent technology, we provide a sytematic process of customer service.

Maintenance Programs



What is a Regular Maintenance Service?
Regular maintenance is the most fundamental promise of our maintenance services.
By conducting periodic adjustments and replacing consumable parts regularly,
we prevent potential failures and ensure that your product remains in its best condition at all times.
What should I do in case of an emergency issue?
In case of an emergency malfunction, simply make one phone call,
and our professional engineers will visit any location nationwide within 8 hours
(on business days, with certain regional exceptions) to assist with issue resolution.
How is product history managed?
We manage the maintenance records and regular inspection data of the products you own in our database,
ensuring that you always receive the most appropriate service.
What is an Additional Paid Warranty Contract?
As equipment requires ongoing care with increased usage over time,
our additional paid warranty contracts allow you to manage your equipment for the long term,
even after the warranty period has expired.